Silver Express International
is a leader in the sterling silver jewelry industry for over
22 years. Our sterling silver jewelry has proven to be consistently
profitable for our customers throughout the United States and
around the world. We remain on the cutting edge, offering exceptional
collections of fine, distinguishable sterling silver jewelry
for the trade.
Our commitment to service is provided by
our professional, knowledgeable and dedicated customer service
representatives.
We invite you to visit our state of the
art web site for the latest trends in fine jewelry.
Please contact us today to discuss how sterling
silver jewelry from Silver Express International can enhance
and benefit your business.
Triple Keystone Pricing
All prices shown in our catalogs are
THREE times your cost. Other discounts may
apply.
Item Price Your Cost
$30.00 / 3 = $10.00
All prices shown on our website are in wholesale
prices.
Ordering
Silver Express offers four convenient ways to place an order:
Phone: 1-800-745-7888 press #2
Monday through Friday
9:00 AM to 6:00 PM CST
Fax: 1-888-900-3377 / 713-787-6119
Web: www.silver-express.com
E-mail: orders@silver-express.com
[FAX-IN ORDER FORM] [CREDIT APPLICATION] [TEXAS SALES TAX FORM]
Website
Our web site provides access to all of our
latest catalog items. On your first visit, you’ll be required
to register and set up your user name and password (using lowercase
letters, numbers, and no spaces). If you are an existing customer,
contact customer service to set you up. After processing your
information you will have convenient, anytime access to our
products and specials as well as a catalog quick order function.
Our website can also be used to track your order while in transit
with UPS. All web orders are shipped within 24 to 48 hours during
business days.
Visit us at www.silver-express.com and stay
connected by downloading our latest offerings and E-Catalogs.
Web specials and new products are updated frequently so add
Silver Express to your ‘favorite links’ and visit
often.
Silver Express & Generic Catalogs
Our first Silver Express catalog is shipped
free of charge. Additional copies can be purchased at a nominal
fee. To help support your business, we also offer the same catalogs
in a generic version without the Silver Express logo, contact
information, terms and conditions. These are also available
for a nominal fee. Many of our customers have utilized this
book to establish their own business. Please contact our catalog
sales representatives for details. Seasonal/supplement books
may be available in generic versions. Electronic versions in
PDF format are available on our web site.
Terms
All first time orders are shipped C.O.D.
cashier’s check/money order or with credit card payment.
Visa, MasterCard, American Express or Discover cards are accepted.
C.O.D. company check and Net 30 day terms are available with
a completed credit application on file. Companies and home offices
applying for credit must be located in the United States and
have an acceptable rating with JBT (Jeweler Boards of Trade)
or Dun and Bradstreet.
Discounts
Quantity discounts apply as follows:
| $200-$500 |
10% Savings |
| $501-$1,000 |
15% Savings |
| $1,001 and up |
20% Savings |
Discounts are based on the total dollar
amount that is shipped, excluding shipping and handling charges.
Discounts may not apply to certain items, that have already
been deeply discounted. On our promotion specials there will
be no other discounts apply.
Back Orders
Only back orders totaling $25.00 or more
will be held. Merchandise on those orders will be shipped when
receivedby complimentary UPS ground service. All back orders
older than 30 days are subject to cancellation.
Minimum Order
There will be a $10.00 handling charge on
all orders under $50.00, excluding shipping and handling charges
for orders placed through our website. There will be a $10.00
handling charge on all orders under $100.00, excluding shipping
and handling charges for orders placed through our call center.
Tax Resale Certificate
It is necessary for you to have a (State
Issued) Tax Resale Certificate or Business License Certificate
to process your orders. If you do not currently have one of
these certificates from your state, you must obtain one prior
to placing your order. All Texas customers are required to provide
a hardcopy for our files as well. Texas customers may contact
the Texas Comptroller’s field office at Tel. 1-800-252-5555.
Pricing
All prices are subject to change without
prior notice. While we attempt to provide the most accurate
information possible we cannot be responsible for misprints
and/or errors that may occur.
Exchanges & Returns
Defective sterling silver merchandise returned
within 30 calendar days will be fully refunded or replaced.
All returns must be labeled with a Return Merchandise Authorization
(RMA) number on the outside of the package. You mustcontact
our customer service for an RMA number. Returns must be received
by us within 30 days of the invoice date. Any order discrepancy
must be reported within five (5) days of merchandise receipt.
Silver Express does not replace, repair,
or accept merchandise once it has been sold to the retail customer.
Due to the seasonal nature of our
sterling silver merchandise, we do not accept returns after
30 days.
Shipping
All merchandise is shipped by UPS ground
service as shown below unless otherwise requested. All charges
are subject to change without prior notice. Silver Express is
not responsible for damages or losses incurred during transit.
Shipping charges below are for continental USA delivery only.
| Dollar
Amt |
UPS
Ground |
UPS
2nd Day |
Next
Day Air |
| $0 - $200 |
$8.00 |
$10.00 |
$19.00 |
| Over $200 |
FREE |
$10.00 |
$19.00 |
Free Ground Shipping in Continental U.S.
for orders valued over $50 when placed through our web site.
Add $9.00 for C.O.D. orders. Call
for international rates and Saturday deliveries.
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